Contextual Design: Defining Customer-Centered Systems

Author/Editor(s):

Beyer, H. and Holtzblatt, K.

Publisher:

Morgan Kaufmann 1998

Review:

Beyer and Holtzblatt provide a set of practical methods for gathering data about users, tasks, and environments. Techniques for taking these data and generating system designs are explained. The book concludes with chapters on designing and evaluating prototypes and how to integrate contextual design into the software development process.

ISBN:

1558604111